The most important safety lessons often come from past learnings and events that have already happened.
Whether it's the tried-and-tested, seasoned crew or the temporary contractor on site for a few days, learnings and actions need to be communicated as quickly as possible. But the latter is often forgotten. The workers with no company email, no login, no profile, are often the hardest to reach. They are subsequently the most exposed.
It's vital these lessons reach everyone, including those who aren't in your system. That's where Open Participation comes in.
Open Participation is a new way to share your safety training. Instead of provisioning everyone in advance, you turn any Learning from Incidents experience into a simple link or QR code, and anyone can open it and be in the training in seconds.
Print the QR straight onto an incident report. Drop the link into a message. Pin it up on site. Tag each link to a group, site or region. Participation is segmented accordingly, so you always know not just how many took part, but where. However it reaches someone, they're one scan away from the lesson.
The idea is simple: get the training to the people, rather than the people into the system.
Every participation is recorded. You get a clear view of who engaged, in its own reporting view, with a CSV export to take away and act on.
You can create several links for the same lesson, one per channel, and each is tracked on its own, so you can see what's working and revoke any single link without affecting the others.
And an open link never means an open door forever. Every link you create carries its own controls: set an expiry, rotate it if it's been shared too widely, or shut it off instantly. You always know where your training is, and you can close any link the moment you need to.
The best safety lesson in the world does nothing if it can't reach the people who need it.
Open Participation strips out the setup and the delay between having a lesson and getting it in front of a workforce. For the transient and contractor crews who move between sites and rarely sit in your systems, that's the difference between a lesson that lands and one that never arrives.
Turn a real incident into a short, decision-led experience, print the QR on the report itself, and the crews closest to what happened can step into the lesson on the spot, while it still matters.
And it sits alongside how you run formal training today, it doesn't replace it. Assigned, on-the-record training, tracked against a worker's profile with sign-in, stays exactly as it is. Open Participation is the lighter, faster channel for the moments that call for reach over formality.
You know the story. An incident gets written up, the PDF gets emailed, and the lesson dies in an inbox. Months later, something similar happens on another site.
Learning from Incidents turns that report into a short experience people live through and act on, set in their own world, with readiness built in so you know who needs a follow-up. And we create each one in 24 hours.
If you'd like to know more, please get in touch and we'll walk you through it.